Payment Terms & Conditions

1. Payment Policies

We currently accept payments exclusively through PayPal. This method ensures a secure and efficient transaction process. We support payments in multiple currencies, depending on your PayPal account settings.

2. Payment Processing

Payments are typically processed immediately after the transaction is completed. However, it may take up to 24 hours for the payment to reflect in our system. There are no additional fees for using PayPal, except those imposed by PayPal itself. We do not offer installment plans or deferred payment options at this time.

3. Security and Privacy

We prioritize the security of your payment information. All transactions are processed through secure PayPal servers, ensuring that your financial data is encrypted and protected. We adhere to strict privacy policies and do not store your payment information on our servers.

4. Customer Responsibilities

Customers are responsible for providing accurate payment details and ensuring that there are sufficient funds in their PayPal account. Payments must be completed at the time of purchase. Orders will not be processed until the payment is confirmed.

5. Failed Transactions

In case of a failed or incomplete transaction, please try again or contact our customer service for assistance. We will notify you via email if there is an issue with your payment. You may be asked to provide alternative payment details or rectify any errors.

6. Disputes and Chargebacks

If you encounter any issues with your payment or wish to dispute a charge, please contact us immediately at support@zumbamboo.com. We will work with you and PayPal to resolve the issue promptly. Please note that initiating a chargeback without contacting us first may result in the suspension of your account.

For further assistance or inquiries about our Payment Terms & Conditions, please do not hesitate to contact our customer service team.